Predictable IT. Real Humans. 24/7 Monitoring.
One flat monthly bill covers your helpdesk, monitoring, patching, cybersecurity, and a vCIO who actually knows your business. Austin and Central Texas has trusted us since 2001.
Trusted by 432+ Central Texas businesses
Ranked among North America's top MSPs 2026.
Everything Managed IT Should Be — And Usually Isn't.
Six core capabilities, one monthly bill, one number to call.
24/7 Monitoring & Alerting
We watch your servers, workstations, and network around the clock. Most issues are fixed before your team even notices.
Patching & Maintenance
OS, application, and security patches applied on a predictable schedule — never again hear "Windows is updating…" at the worst time.
Helpdesk (Phone, Email, Ticket)
Real humans on the phone, no scripts. Average ticket resolution is under 30 minutes.
Virtual CIO (vCIO)
Quarterly strategy reviews, an annual tech roadmap, and a senior engineer who knows your business — included in every plan.
Onboarding & Documentation
We document every device, account, and password during onboarding so onboarding new hires and troubleshooting are fast.
Predictable Monthly Billing
One flat monthly rate per user. No surprise invoices, no hourly billing, no nickel-and-diming.
From "We're Stuck" to "Everything Just Works"
Three steps. About 30 days. Predictable outcome.
Free IT Assessment
We review your current network, hardware, software, and security — then send a written report with what to fix, what to keep, and what to ignore.
Custom Plan & Quote
You get a flat-rate proposal scoped to your team size and needs. No surprise add-ons, no hourly billing, no long-term lock-in.
Onboarding in 30 Days
Most clients are fully onboarded in under 30 days. We document everything, migrate your data, and your team just keeps working.
Flat-Rate Pricing. No Surprise Bills. Ever.
Three tiers, scoped to your team size and needs. Switch tiers anytime — no long-term contracts.
Essential
For small teams that need predictable IT support without the extras.
- 24/7 monitoring & alerting
- Business-hours helpdesk
- Monthly patching & maintenance
- Quarterly vCIO review
- Flat-rate billing
Professional
Most popular. Full managed IT plus advanced security & compliance.
- Everything in Essential
- 24/7 helpdesk (not just business hours)
- Advanced endpoint security
- Phishing & ransomware simulation
- Monthly vCIO review
- Compliance-ready documentation
Enterprise
For larger teams, regulated industries, or multi-site operations.
- Everything in Professional
- Dedicated senior engineer
- SIEM & 24/7 SOC
- Custom onboarding & SLAs
- Quarterly executive review
- Multi-site & remote-work ready
All plans require a 6-month minimum and include a free 30-day opt-out clause. Need something different? Talk to us about a custom plan.
0
Ransomware breaches across all 432+ clients (since 2001)
0%
Client retention rate, year over year
< 0 min
Average ticket resolution time
0%
Average savings vs. in-house IT staffing
SOC 2 Audit? Passed on the First Try.
Wolff Logics built our security program from scratch in 90 days. We went from spreadsheet chaos to audit-ready without slowing the business down.
— Loris M., Head of Operations
47 Employees Migrated in One Weekend.
They onboarded our entire team to Microsoft 365 in one weekend. No dropped calls, no lost files, no chaos. Monday morning everyone just logged in and worked.
— Bryan K., Director of Operations
What Our Clients Say
Wolff Logics built our HIPAA-compliant network from scratch. Eight years later, we have never had a breach — and we have never thought about switching.
Erik O.
Practice Administrator, Healthcare — Austin, TX
0 Breaches
Across all healthcare clients, with HIPAA-compliant infrastructure built to pass audits.
< 1 Min Response
Average response time on critical tickets — because downtime in healthcare isn't an option.
US-Based Support
Every technician is based in the US and knows your network, not a script.
Other Services You'd Want With Managed IT
Most clients add 2–3 of these to their managed IT plan. One bill, one team, one number to call.
Managed IT FAQs
Quick answers to the questions Austin and Central Texas business owners ask us most about managed IT. Still unsure? Call us.
Want a custom scope?
