IT Support – Helpdesk Services

Computer and network support for Texas small and midsized businesses.

Downtime is a profit killer. At Wolff Logics, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the Texas area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that Wolff Logics’s managed IT and computer repair services present businesses like yours.


Desktop & User Care – Remote And On-Site It Support For Your Staff

End-users are human. Shouldn’t their IT support be too?

Your end-users’ time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don’t need to worry about racking up bills whenever they need support.


Server Management – 24/7 Server Support, Monitoring And Maintenance

Flat-rate, fully-managed, 24/7/365 Server monitoring, maintenance, and remediation

Any business with multiple users should consider running a server to store files, dish out network permissions, and eliminate issues like data loss and confusing networking setups that grow to become more of a hassle as you grow. With a server, all of your eggs are in one basket, so you’ll certainly want to keep a close eye on that basket! Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no ‘per-incident’ charges. We utilize proactive maintenance in order to prevent downtime before it affects your bottom line.
Let us give you peace of mind knowing your servers are being watched 24/7/365.


Remote Monitoring and Maintenance – A Cost Effective Solution to Proactive Network Security

Easily monitor and maintain your organization’s infrastructure.

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.
Despite the difficulties that come with technology management, maintenance is an absolutely vital role that must be fulfilled in order to get the most from your hardware and software. Wolff Logics’s proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.

 

Mobile Device Management

Start widening the perimeters of business computing with Wolff Logics Mobile Device Management system.

Your employees all carry around and depend on many types of devices. Smartphones, Tablets, NetBooks, you name it, they have it. In order to capitalize on this shift in mobile computing, your company needs to put in place a bring your own device policy that protects both your company and your staff. At Wolff Logics, we have the answer for this necessary integration: Our mobile device management solution.

In the past, some larger companies have provided their staff with company-owned and managed mobile devices in an attempt to boost productivity. While this plan is more viable than ever for small business, it doesn’t make a whole lot of sense when you consider that each of these employees already have devices that they have on them all the time anyway. Our solutions allow you to place a layer of security between your company’s network and your staff’s device and configure permissions accordingly.


Hosted Desktop – Virtualize your Desktop

Let Wolff Logics host your desktop environments from our datacenter and help take the worry out of your IT.

With Wolff Logics Hosted Desktop, your entire office can be virtualized, granting your employees access anywhere to their desktop and applications. By centralizing your desktop environment, you can access your files and programs from anywhere on virtually any device with a web browser, and the cost of management and support is minimized. Using our Hosted Desktop Platform, all of your applications and data are stored in our Network Operations Center. With unparalleled physical and technological security mechanisms you will never have to worry about data security again.


Hosted Server and Infrastructure

Outsource your infrastructure

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.
Take your server to the cloud and reclaim your office space while eliminating management and hardware expenses.
Everybody has heard of ‘the cloud,’ but many businesses are unaware of the many benefits that cloud hosting can offer small and medium-sized businesses.

By hosting your server and other mission-critical equipment in a reliable, properly managed data center, your business will have less hardware to maintain. This means more space, reduced electricity consumption, and less overhead. Best of all, hosted infrastructure can be managed by our IT experts to ensure constant reliability, stability, and uptime. We ensure that your data is always redundantly backed up, and antivirus and security protection is handled in-house.


Voip – Voice Over Ip Phone System Solutions

Simple, Flexible, and Cost Effective; VoIP is the future of voice communications for businesses.

You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and empowers your business to go far beyond the restraints of a typical phone system solution. Wolff Logics can evaluate your needs and pair the best-fit VoIP solution for your small business. Our solutions are scalable to accommodate your company’s growth.

 

Web Filtering & Firewall – Enterprise-Level Network Security

Protect your employees and network by preventing questionable and unsafe content from entering your IT infrastructure.

Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need. With Wolff Logics’s Content Filtering Solutions, you can have precise control over the sites to which your users can go. Group policies can keep certain employees from accessing sites like Facebook and YouTube, ensuring a more productive environment, and you can completely filter out sites that are distasteful for the work environment. The intelligent filtering system will automatically detect inappropriate content and block it, so you don’t need to manually enter in banned sites. Best of all, the system has a nearly non-existent footprint, unlike software filters that bog down your client workstations. If you have an old workstation that isn’t being used, ask us about configuring it as your content filter to save you the cost of new hardware!


Network Security – 24 Hour Network Support And Monitoring

How Secure is your Network? Are you at risk? It’s time to get proactive.

The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues. From Malware to Data Theft, layering protection into your current IT infrastructure is becoming more and more important every day. We can help you by reviewing your company’s needs and finding a solution that works best for your business.


EMR: Electronic Medical Records – Store, Organize And Maintain Patient Data

Healthcare practices of all sizes can benefit from Electronic Medical/Health Records which is a system for storing, organizing, and maintaining patient records.

As for any business, solid practices, organization, and easy-to-use technology can benefit doctor offices, hospitals, and other healthcare facilities. The digital format greatly simplifies the management of patient records by providing a central point of access to each record and giving you the information you need quickly. Collaborating between multiple departments and offices and even other healthcare institutions is much easier and faster, improving response times and patient satisfaction.


Understanding The Payment Card Industry Data Security Standard (PCI DSS)

Wolff Logics provides solutions for companies searching for a secure interface in which to transfer sensitive information.

Does your business accept credit cards? Do you need it to? In order to open your Texas area small business up to the enhanced profit potential that accepting credit cards can provide, you’ll need to understand what responsibilities you take on by accepting these forms of payment. Small businesses are prime targets for data plunderers. If you don’t protect against these thieves, you may be subject to paying restitution, fines, or lose the ability to accept cards as payment.

 

Additional Services

Encryption Text & Email


Backup and Recovery


Employee Monitoring Services


Financing Available